Assertiveness Skills

Learn how to boost your confidence and express yourself assertively. Learn how to handle other people, whether they are aggressive or passive

About the Course

Participants will learn how to:

  • Distinguish between assertive, aggressive and passive behavior
  • Express yourself assertively using specific verbal and non-verbal techniques and get maximum results
  • Request what you want assertively and get it
  • Criticize and change behavior while staying friends
  • Use a simple technique to reinforce the behavior of others
  • Disagree with the other person in such a way that helps them understand your stance on the matter without taking it personally
  • Say No and be loved for it!

Course Duration: 1 day

You might like these courses as well

Change Management

Understand organisational change, persuasion, how to communicate the need for change, how to gain momentum, and how to overcome resistance to change

Leadership Skills

Effective leaders have acquired a set of skills and developed behaviours that set them apart from others

Coaching Skills

Coach to unlock your team's potential and guide them to get maximum results