Communication Skills

Mastering the art of communication increases our chances of success in both professional and personal lives

About the Course

This course focuses on core concepts vital to successful communication such as:

  • Styles of Communication
  • Effective Listening and Questioning Skills
  • Assertiveness
  • Empathy and more.

To master communication skills, extensive interactive and hands-on exercises are provided during the training course which encourage learning and increase the delegates' confidence.

Participants will learn how to:

  • Use different communication styles when needed based on circumstances
  • Express your ideas assertively, confidently and precisely
  • Ask the right questions for the right reasons
  • Discover what you know about yourself and how others think of you
  • Avoid misunderstandings and overcome communication barriers
  • Empathize to establish trust and communicate effectively
  • Deliver your potentially negative message and get a good response
  • Read and interpret body language and gestures while communicating with others

Course Duration: 1 day

You might like these courses as well

Creativity & Innovation

Use a set of creativity tools to maximise idea generation and hold effective brainstorming sessions

Assertiveness Skills

Learn how to boost your confidence and express yourself assertively. Learn how to handle other people, whether they are aggressive or passive

Team Building

Understand team dynamics, interact with other team members using emotional skills, and bond with them to maximize efficiency and output