Communication Skills

Mastering the art of communication increases our chances of success in both professional and personal lives

About the Course

This course focuses on core concepts vital to successful communication such as:

  • Styles of Communication
  • Effective Listening and Questioning Skills
  • Assertiveness
  • Empathy and more.

To master communication skills, extensive interactive and hands-on exercises are provided during the training course which encourage learning and increase the delegates' confidence.

Participants will learn how to:

  • Use different communication styles when needed based on circumstances
  • Express your ideas assertively, confidently and precisely
  • Ask the right questions for the right reasons
  • Discover what you know about yourself and how others think of you
  • Avoid misunderstandings and overcome communication barriers
  • Empathize to establish trust and communicate effectively
  • Deliver your potentially negative message and get a good response
  • Read and interpret body language and gestures while communicating with others

Course Duration: 1 day

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