Giving & Receiving Feedback

Provide constructive and useful feedback to others and help them grow and learn how best to recieve feedback from others

About the Course

Participants will learn how to:

  • Understand the nature and purpose of giving feedback and how miscommunication takes place
  • Know when you should give feedback to others and when to reflect and take responsibility yourself
  • Deliver constructive feedback with a potential negative message and expect to get a good response with commitment to change
  • Take advantage of the incredible power of giving praise to others using established guidelines on showing gratitude
  • Use a step-by-step technique to praise and reinforce specific behaviors of others
  • Criticize a person in a senior position without jeopardizing your own position
  • Receive feedback in a way to encourage the other person to give as much information as possible while being able to handle aggressive criticism

Course Duration: 1 day

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