Supervisory Skills

Gain confidence in supervising others, motivating them, carrying out performance analysis, and resolving team conflicts

About the Course

Participants will learn how to:

  • Approach a supervisory role systematically and confidently by knowing the requirements for success
  • Analyze a situation systematically using a proven management technique to identify who and what is affected by it
  • Use the 4-step technique to establish rapport with people for effective communication and team building
  • Learn by example by examining a number of challenging situations and supervisory case studies
  • Choose your leadership style based on your management needs and individual's capability using an established management theory
  • Use a framework designed to facilitate counselling and coaching using a variety of interventions
  • Carry out performance appraisals and provide support and mentoring using a systematic approach to motivate team members

Course Duration: 1 day

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